Sign in to the portal

This portal has no passwords. Each time you sign in, you get a secure, single-use link by email. It takes less than a minute.

Sign in#

1. Open the portal address the company gave you, or click Portal sign-in in one of their invoice emails.
2. Enter the email address your invoices are sent to in Email address.
3. Click Email me a login link.
4. Open your inbox. Look for an email with the subject "Your login link for the ... client portal".
5. Click Open my invoices in that email.

You are now signed in and see the Overview page with your invoices.

After signing in you stay signed in on that browser, so next time you can open the portal directly. On a shared or public computer, sign out when you are done, from the menu with your name.

Opening an invoice straight from an email#

Invoice emails have a View invoice button. It usually opens that invoice right away, without signing in, for 30 days after the email was sent. To download it, pay it or see your other documents, you sign in as described above.

Some companies ask for a sign-in even for these links. In that case the button takes you to the sign-in page. If you see "That link is no longer valid. Please log in to view your documents.", the link is older than 30 days or was replaced: sign in to see the document.

The email did not arrive#

The sign-in page always says Check your inbox, whether or not the address is known. This protects your privacy, but it means a typo goes unnoticed. If nothing arrives within a few minutes:

1. Check your spam or junk folder, and any "Promotions" or "Updates" tab.
2. Click Use a different email and check the address for typos.
3. Try the address the company actually sends your invoices to. A colleague's address or a general company address only works if the company has added it.
4. Still nothing? Contact the company. They need to add your email address as a contact and give you portal access.

Your account page#

Open Account to see:

• Client details: your company's details as the company has them on file. You cannot change them here. If something is wrong, use the message form on the same page.
• Signed in as: your name, email and Last sign-in.
• Sign-in history: every sign-in to this portal. If you see one that was not you, tell the company right away.
• Message us: send a question to the company. They reply to your email.

Language#

The portal is available in Macedonian and English. Use the language switch on the sign-in page (top corner, or EN / MK at the bottom) or EN / MK in the portal header. Your choice is saved, on every portal address the company uses.